Privacy Statement
This page explains what personal data DAFThub collects, why it is used, how long it is kept, and what rights people have in relation to that data.
Controller details
DAFThub, Céramiquelaan 507, 1031KG Amsterdam, The Netherlands. KvK 86567063. VAT / BTW-ID NL004270296B70. Contact: admin@dafthub.nl.
What this policy covers.
DAFThub processes data across account creation, membership and Service Provider billing, support requests, DAFThub Directory submissions, and use of the tools and member portal.
Data you provide
Account details, contact details, support messages, form responses, uploads, and Service Provider listing information.
Data created by use
Login history, usage logs, purchase records, DAFThub Directory actions, and tool interactions needed to run the platform.
Why data is used
To deliver the service, manage access, process payments, answer support requests, improve operations, and meet legal obligations.
Your rights
You may request access, correction, deletion, restriction, objection, or portability where applicable under privacy law.
How DAFThub handles data in practice.
The sections below are written to be readable first and formal second, so members can quickly understand what is happening with their data.
1. Controller details
DAFThub is the controller for the personal data described on this page. Registered address: Céramiquelaan 507, 1031KG Amsterdam, The Netherlands. KvK: 86567063. VAT / BTW-ID: NL004270296B70. Contact: admin@dafthub.nl. Last updated: 23 March 2026.
2. Categories of personal data
- Identity and contact data such as name, email address, account credentials, and profile details.
- Billing and transaction data related to memberships, Service Provider plans, invoices, renewals, cancellations, and purchase confirmations.
- Support and communications data, including contact-form submissions, complaint messages, moderation contacts, and DIY Companion communications.
- DAFThub Directory and Service Provider data such as listing content, business categories, disclosures, documents, and listing status, moderation history, and disclosure settings.
- Technical and usage data such as IP address, browser/device details, login history, cookies, analytics events, and security logs.
- Content you voluntarily upload or submit through workspace, tool, or support flows.
3. Purposes and legal bases
- To create and manage user accounts and provide access to the free and Premium portal layers.
- To process payments, issue invoices, manage subscriptions, and keep contract records.
- To review Service Provider submissions, DAFThub Directory corrections, complaints, and moderation issues.
- To operate the tools, guide, DAFThub Directory, and DIY Companion workflows and to improve the reliability of those services.
- To prevent abuse, secure the platform, investigate misuse, and comply with legal obligations.
- Where required, to process optional marketing or non-essential analytics only with valid consent.
Depending on the activity, DAFThub may rely on contract, legitimate interests, legal obligation, or consent as the legal basis for processing.
4. Sharing with processors and third parties
DAFThub may use third-party Service Providers for hosting, email, payments, analytics, automation, support, DAFThub Directory tooling, and security. Data is shared only to the extent needed for those services, subject to appropriate contractual protections. DAFThub may also disclose data if required by law, to protect legal rights, or in connection with a business transfer.
5. Retention
Personal data is kept only as long as needed for the purpose it was collected for, or longer where tax, accounting, fraud-prevention, dispute, or regulatory obligations require retention. Different categories of data may therefore have different retention periods.
6. Security
DAFThub uses reasonable technical and organizational measures to protect personal data, but no system can guarantee absolute security. Users should also protect their own account credentials and avoid sharing sensitive information unless it is actually required.
What people can ask DAFThub to do.
Privacy rights can vary by location and by the legal basis used for processing, but DAFThub should still give people a straightforward way to ask questions or exercise their rights.
Access, correction, deletion, and portability
You may request access to your data, ask for inaccurate information to be corrected, request deletion where applicable, ask for restricted processing, object to certain processing, or request portability where the law provides that right.
Cookies and similar technologies
Some site functionality may rely on cookies or similar technologies. See the dedicated Cookie Policy for more detail on functional cookies, analytics, and consent-managed technologies.
Complaints
If you have a concern about how personal data is handled, contact DAFThub first through the Contact page. You may also have the right to complain to your local supervisory authority.